Culturally Sensitive Communication in Administration – Basics for Dealing with International Students
Exciting insights into culturally sensitive methods for an enriching, intercultural working practice
This workshop is aimed at administrative staff who are regularly in contact with international students and would like to deepen their intercultural skills. Together, we will reflect on ‘culture’ and examine how different cultural perspectives on hierarchy, communication, relationships and time can significantly influence cooperation and communication.
Participants will reflect on their own communication preferences in the context of their social and cultural background. In addition, a helpful tool will be presented that makes it easier to deal with irritating intercultural situations. Through discussion of challenges and best practices, we will work together to develop concrete solutions and steps for your work with students.
The workshop also covers some of the basics of effective communication and offers practical and experience-based exercises. This workshop promotes culturally sensitive and appreciative communication with international students.
