Moodle Support and HelpDesk Wiki for Teachers

Decentralized Moodle supervisors for first and second level support for Moodle:

Alexander Kirchhof (e-learning advisor), 
David Berger (digital examination formats employee)

Contact:

e-learning.fb1@fh-potsdam.de

Decentralized Moodle supervisors for first-level support:

Michaela Arnold (Conservation and Restoration, Cultural Work),
Manuela Delfanti (Architecture, Urban Future)

Contact:
dekanat-fb2@fh-potsdam.de

Decentralized Moodle supervisors for first-level support:

Oliver Schneider,
Rosana Morales Ruiz

Contact:

dekanat-fb3@fh-potsdam.de

Decentralized Moodle supervisors for first-level support:

Christoph Darge

Anouk Meissner

Note: FB4 mainly uses Incom as LMS.

Contact:

online-lehre-fb4@fh-potsdam.de

Decentralized Moodle supervisors for first and second level support for Moodle:

Annabel Kerstin Witzke (e-learning employee), 

Contact:

e-learning.fb5@fh-potsdam.de

FHPcast is based on Opencast. This allows videos to be uploaded to Moodle.

• Here you will find instructions for uploading and managing videos in Moodle.
• It is also possible to record videos of courses in some rooms at the University of Applied Sciences. The video service is offered by Central IT.

Support for FHPcast is available at fhpcast@fh-potsdam.de.

The course evaluation is implemented in Moodle as QUAMP course evaluation.

• Course evaluations can be carried out using the “QUAMP course evaluation” function. Course directors can create the course evaluation in their own course themselves. In some degree programs, the block is already set up in the course template.
• If you do not yet find the Quamp block in the Moodle course, proceed as follows:
  • After logging in, the “Edit” function (top right) must be activated. The block bar will then usually appear on the right-hand side of the screen (if the block bar is not visible, it can be displayed using the light blue arrow symbol).
  • Click on “Add block”.
  • Select “QUAMP course evaluation”.
  • You will then find the Quamp block in the block bar on the right.
  • Each Quamp survey has a code that you add to the Quamp block for synchronization.
• For the content configuration (setup) of your QUAMP course evaluation, please contact the first and second level support (decentralized Moodle supervisors) or QUAMP administrators in your department. You may receive the code there.

You can find clear instructions on how to set up a course evaluation at Sociolutions Blog | Setting up and running a course evaluation.

You can obtain support from the provider sociolutions by e-mail or telephone.

Zoom X is integrated as a Moodle plugin.

• Here you can find instructions for the Zoom plugin in Moodle (University of Vienna).
• With the FHP license, a maximum of 200 people can participate.
• You can also use Zoom X via the web browser or the Zoom client. Instructions can be found on the Central IT website.

Support for Zoom is available at it-service@fh-potsdam.de.

Etherpad Lite is a collaborative text editor in Moodle. Etherpad Lite in Moodle is hosted by the university IT department on a separate FHP server.

• “Etherpad Lite - Results of the accessibility and usability tests and recommendations for use in teaching and learning.” Competence Center digital accessibility.nrw, Dortmund University of Technology, status: June 2023", CC BY 4.0
• Center for Teaching and Learning (CTL) University of Vienna:
  • Collaborative writing: Using Etherpad in Moodle
  • Etherpad - possible uses
  • Exporting content: Save Etherpad notes from Moodle.

Student employees in the areas of graphic design and web editing from October 2022 - September 2024

‘As a student employee at ZEDI/ZESL in the Digital Teaching department, I was able to gain a lot of experience in two years. I was given a lot of responsibility right from the start, which gave me the opportunity to work independently. In addition to working independently, there was always a close dialogue. I was able to look behind the scenes and contribute to various projects.’

Research assistant and student e-learning consultant in the ZEDI e-learning team from June 2020 – November 2021

“I found working in the ZEDI team very enriching, both from a professional perspective and as an FHP student. Everyone can contribute their individual skills and continue their education. Since sustainable knowledge transfer is important to me, I was happy about the open exchange that was practiced and encouraged at ZEDI. As a research assistant, I was given the feeling that I could make a contribution to digital teaching at my university of applied sciences.”

Student e-learning consultant in the ZEDI e-learning team from August 2021 – September 2022

“The position at ZEDI was a perfect introduction to working as a student assistant, as not only the work but also the teamwork plays a major role here. Right from the start, I was given a lot of trust without being left alone. I am glad that I was able to support larger and smaller projects and at the same time make a lasting contribution to the further development of digital teaching at the university.”

Student e-learning consultant and web editor in the ZEDI e-learning team from January 2021 – September 2022

“As an student assistant, I was trusted to try out things that were new to me right from the start. At the same time, there was always someone from the team I could turn to if I had any difficulties. It was like jumping in at the deep end, but with a life jacket.”

Student e-learning consultant in the ZEDI e-learning team from January 2021 – August 2022

“ZEDI gave me the opportunity to develop my skills in the areas of consulting, training and first-level support, among others. Thanks to a strong and dynamic team with an open feedback culture, everyone was able to develop and expand digital teaching offerings together in the challenging times of the coronavirus pandemic.”