Prof. Dr. Ben Heuwing
Part-time Professor for Usability and User Experience
Main fields of activity (research, teaching)
- In teaching and research: web conception and web development, accessibility, information architecture, service design, agile methods, user-centred requirements management, digital workplace and intranets, administration digitisation.
- Main occupation: Business Analyst at ]init[ AG, Berlin, with focus on administration digitisation
CV
- since May 2022 Professor for Usability and User Experience, University of Applied Sciences Potsdam (part-time).
- since January 2021 Business Analyst, from January 2022 as Unit Manager, ]init[ AG, Berlin – focus: Administration digitisation, process automation, low code
- 2017 – 2022 Lecturer, Institute for Information Science and Language Technology at the University of Hildesheim
- 2017 – 2020 UX Consultant, ]init[ AG, Berlin - Focus: Mobile, Web, Intranet. User-centred methods and digitalisation labs for the digitalisation of administration.
- 2015 Doctorate (Dr. phil.) in Information Science, Faculty 3, University of Hildesheim – Topic: Usability results as a knowledge resource in organisations – Online: https://nbn-resolving.org/urn:nbn:de:gbv:hil2-opus4-3914
- 2008 – 2017 Research Associate, Institute of Information Science and Language Technology, University of Hildesheim – User Experience, Accessibility, Usability for Web us Mobile in SMEs, Methods of Usability Evaluation, Digital Humanities and Text Mining, Establishment and Management of the Usability Lab.
- 2008 Master's degree in International Information Management, thesis: Tagging for personal and collaborative information management: implementation of a social software system for annotation and information search in libraries
- 2007 Internship Eurospider Information Technology AG, Zurich
- 2005 Semester abroad at Dublin City University
- 2003 – 2008 Master's degree in International Information Management (IIM) at the University of Hildesheim, majoring in Applied Information Science and minoring in Business Administration and Political Science
Publications
- Heuwing, B. ; Maletz, C. (2019): Bürger-Services nutzerzentriert gestalten. Usability Professionals 2019, Hamburg
- Mandl, T. ; Schwab, E. ; Heuwing, B. ; Womser-Hacker, C. (2018): Digitalisierung in Unternehmen. In: Information - Wissenschaft & Praxis Bd. 69 (2018), Nr. 4, S. 190–200
- Christoforidis, A. ; Heuwing, B. ; Mandl, T. (2017); Visualising Topics in Document Collections - An Analysis of the Interpretation Processes of Historians. In: Gäde, M. ; Trkulja, V. ; Petras, V. (Hrsg.): Proceedings of the 15th International Symposium of Information Science (ISI 2017), Berlin – Online: https://edoc.hu-berlin.de/handle/18452/2096
- Heuwing, B. ; Mandl, T. ; Womser-Hacker, C. (2016): Methods for User-Centered Design and Evaluation of Text Analysis Tools in a Digital History Project. In: Annual Meeting of the Association for Information Science and Technology 2016. Copenhagen
- Domachowski, A., Griesbaum, J., & Heuwing, B. (2016). Perception and Effectiveness of Search Advertising on Smartphones. In: Annual Meeting of the Association for Information Science and Technology 2016. Copenhagen
- Heuwing, B. (2016): Usability-Wissen managen: Relevante Anwendungsfälle und Ergebnistypen. In: UUX-Praxis in den Kontexten von Morgen - Workshop auf der Mensch & Computer 2016, Aachen.
- Heuwing, B. ; Mandl, T. ; Womser-Hacker, C. (2016): Combining contextual interviews and participative design to define requirements for text analysis of historical media. In: Proceedings of ISIC, the Information Behaviour Conference, Zadar, Croatia, 20-23 September, 2016: Part 1. Information Research, 21(4).
- Heuwing, B. ; Mandl, T. ; Womser-Hacker, C. (2016): Usability Information Management: Prototype for Result Exploration Based on an Empirical Analysis of Use Cases. In: NordiChi'16. Göteborg: ACM – Online: https://dl.acm.org/doi/10.1145/2971485.2971530
- Heuwing, B. (2015): Usability-Ergebnisse als Wissensressource in Organisationen, Schriften zur Informationswissenschaft. Bd. 68. Glücksstadt : vwh, 2015 - Online: https://nbn-resolving.org/urn:nbn:de:gbv:hil2-opus4-3914
- Heuwing, B. ; Köller, I. ; Viktor, S. ; Mandl, T. (2015): Usability of Gesture-based Mobile Applications for First-time Use. In: Diefenbach, S. ; Henze, N. ; Pielot, M. (Hrsg.): Mensch & Computer 2015. Stuttgart : Oldenbourg Wissenschaftsverlag, 2015, S. 233–242
- Heuwing, B. ; Mandl, T. ; Womser-Hacker, C. (2014): Evaluating a Tool for the Exploratory Analysis of Usability Information Using a Cognitive Walkthrough Method. In: Proceedings of the 5th Information Interaction in Context Symposium, IIiX ’14. New York, NY, USA: ACM, S. 243–246
- Eck, K. ; Heuwing, B. ; Womser-Hacker, C. (2013): Eignen sich Tree-Tests und Firstclick-Tests für die nutzerzentrierte Evaluierung der Informationsarchitektur? In: Hobohm, H.-C. (Hg.) Internationales Symposium für Informationswissenschaft 2013, S. 286 – 297
- Heuwing, B. (2011): Sustainable management of usability information. In: Proceedings of the 3rd ACM SIGCHI symposium on Engineering interactive computing systems (Doctoral Consortium), EICS ’11. New York, NY, USA: ACM, S. 303–306
- Leithold, F. ; Can, Ö. ; Heuwing, B.; Karalyte, I. ; Mandl, T. ; Womser-Hacker, C. (2011): Adaptierbares Onsite-Befragungstool für Websites. In: Brau, H. u.a. (Hrsg.) Usability Professionals 2011. Stuttgart: Fraunhofer Verlag, S. 212-215
- Heuwing, B. (2010): Social Tagging in Bibliotheken – Erfahrungen an der Universitätsbibliothek Hildesheim. In: IWP, Nr. 61, S. 407-411
- Heuwing, B. ; Mandl, T. ; Womser-Hacker, C. ; Braschler, M. ; Herget, J. ; Schäuble, P. ; Stuker, J.(2009): Evaluation der Suchfunktion deutscher Unternehmenswebsites. In:Wissensorganisation 09: “Wissen - Wissenschaft – Organisation” 12. Tagung der Deutschen ISKO (19-21.10.2009 in Bonn)
- Bartel, T. ; Heuwing, B. ; Mandl, T. ; Quint, G. ; Weichert, S. ; Womser-Hacker, C. (2009): Vermittlung von Praxiswissen zu Web-Usability - Aktueller Entwicklungsstand von usability-toolkit.de. In: Brau, H. u.a. (Hrsg.) Usability Professionals 2009. Stuttgart: Fraunhofer Verlag, S. 289-291
- Heuwing, B. ; Mandl, T. (2008): Robust Retrieval Experiments at the University of Hildesheim. In: Peters, C.; Jijkoun, V.; Mandl, T.; u.a. (Hrsg.) Advances in Multilingual and Multimodal Information Retrieval - 8th Workshop of the Cross-Language Evaluation Forum, CLEF 2007, LNCS. Berlin, Heidelberg: Springer, S. 134–136
- Kölle, R. ; Heuwing, B. ; Mandl, T. ; Womser-Hacker, C. (2008): Mono-and Crosslingual Retrieval Experiments with Spatial Restrictions at GeoCLEF 2007. In: Peters, C. ; Jijkoun, V. ; Mandl, T. u.a. (Hrsg.) Advances in Multilingual and Multimodal Information Retrieval - 8th Workshop of the Cross-Language Evaluation Forum, CLEF 2007,LNCS. Bd. 5152. Berlin, Heidelberg: Springer, S. 850–855
Lectures and exhibitions
- 23/10/2019: Nutzerzentrierte Bürger-Services: Innovationen aus der Verwaltung - BITKOM-Arbeitskreis »Usability & User Experience (UUX) auf der Smart Country Convention 2019