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UX – User Experience Lab

Ein Eye-Tracking-System zeichnet die Blickbewegungen eines Users auf
Labor „User Experience Lab“ im Werkstattgebäude des Fachbereich Design

The UX – User Experience Lab of the Design department provides students, employees and external companies and institutions with a wide range of technical facilities for the use of all common usability testing methods. The modern equipment enables the testing of interactive products and services in all phases of the research and development process.


The lab has many years of expertise in the use of portable and stationary eye-tracking systems from SMI (SensoMotoric Instruments) and TOBII Technology, which are available for use in the laboratory and mobile in the field. After a brief introduction, students can use the systems as part of their term papers and final theses.


  • UX-User Experience Lab: LW/Room 133
  • Observation Room UX Lab: LW/Room 134


  • Usability test room with state-of-the-art recording technology for video and audio
  • Up-to-date software for recording and evaluating usability tests (Morae)
  • Comfortable observation room with video and audio transmission
  • Live video streaming for external observers
  • Stationary eye tracking system TOBII 1750
  • Stationary eye tracking system SMI RED 250
  • Head-mounted system SMI Eye Tracking Glasses 2.0

Service portfolio for companies and institutions

The UX – User Experience Lab supports companies and institutions in the design and development of innovative interactive products, applications and services. The service portfolio is based on the phases of the human-centred design process. For each phase – (1) elicitation of user and context requirements, (2) development of design solutions & user interface prototypes, (3) empirical evaluation with users – a set of methods customised to the client's needs is available. We carry out design projects as well as development and consulting projects for clients in the fields of information and communication technology, consumer products, software providers and public institutions.


Prof. Dr. Frank Heidmann
Research Professor for Design of Software Interfaces
Programme Director for Design (M. A.)